Use the Incident Manager to track incidents related to your assets, such as suspected pipe bursts.
You can manage the associated complaints, investigation work, and impact assessment.
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Incident Manager
Topics in this section
- Create an Incident
Create an incident to manage the associated complaints, investigation work, and impact assessment. - Create Incident Activities
Track all of the activities related to the incident by creating complaints, notes, investigation work or impact assessments. - Create an Impact Assessment
Assess the impact of an incident on your customers and create scenarios to explore the impact of your mitigation actions.