Troubleshoot Installation
Topics in this section
- Troubleshoot Proxy
Symptoms: A deployment step fails and logs show that TLS connections cannot be established due to a rejected certificate. - Troubleshoot Running the MSI
Symptoms: A pop-up prevents MSI from running. - Troubleshoot your Script Permissions
Symptoms: windows-install.ps1 script fails to run - Troubleshoot Terminated Data Connector Components
Symptoms: One or more deployed data connector components (listed in Admin
Implementation) terminate mysteriously (status shows in red), without any useful information in the logs. - Troubleshoot Local GGC User
If you installed the Info360 Plant Data Connector before March 27, 2023, you will have created a local ggc_user as part of the installation process and may need to update or change the user password.
Parent topic: Install Info360 Plant Data Connector