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Configure your license

Warning:

Local installations of Flow Production Tracking are no longer offered. This documentation is intended only for those with existing instances of Shotgun Enterprise Docker. Click here for a list of our current offerings.

Below are steps to configure your Flow Production Tracking license.

Register your Flow Production Tracking site

You need to register your site to get rid of the "Invalid Flow Production Tracking License" banner. If you didn’t already receive a package containing a license string, please contact support with the following message to register your site. Be sure to include the Flow Production Tracking URL(s) you plan to use. For example:

flow production tracking.mystudio.com 
flow production tracking-staging.mystudio.com

Here’s a sample message you can send:

Hi Autodesk! I would like to register my Flow Production Tracking site.

Client Name:

Flow Production Tracking URL:

Cheers

Autodesk support will give you a license string that you can paste in the Flow Production Tracking Web App:

Site Preferences -> Advanced -> License

Troubleshooting

The Invalid Flow Production Tracking License banner isn’t going away.

  • Check that the Flow Production Tracking_URL env variable of the shotgun-app container matches one of the hostnames listed with the license.
  • Be sure to only paste the string below the last "-------------" line in Site Preferences -> Advanced -> License field.
  • The license string may contains spaces. Please make sure to paste them.

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