Use a Connector by Proxy
Use a Connector by Proxy Requirements
Desktop Connector can be used with a proxy server by configuring proxy settings in the user.config file.
Create a backup of the user.config file located in
C:\Users\<username>\AppData\Local\Autodesk\DesktopConnector.Applicat_Url_<identifier>\<version>Open the user.config file with Notepad.
Locate the following section in the code:
<setting name="ProxyType" serializeAs="String"> <value>Windows</value> </setting> <setting name="ProxyHost" serializeAs="String"> <value>127.0.0.1</value> </setting> <setting name="ProxyPort" serializeAs="String"> <value>8888</value> </setting>Change the ProxyType to one of the following values:
- Windows®: Default mode for proxy server support. Desktop Connector uses the Windows settings for proxy server functionality. No other changes are needed.
- Manual: Custom proxy server support. Enter a host value in the ProxyHost section and port value in the ProxyPort section.
- None: Proxy server support is disabled.
Save the file and close it.
Click the Desktop Connector tray
icon and select Sign In from the menu.If you configured the Proxytype for Windows or Manual mode and your proxy server requires authentication, enter your proxy server credentials when prompted.
The next time you update Desktop Connector, you will be prompted for your Proxy server credentials again.
Majority of access failures within the Proxy environment require changes to the network proxy confinguration. Guidance for exceptions that need to be added to the proxy server are provided in the links below. Please consult these links and configure the environment prior to contacting support.
Related Concepts:
- What IP addresses, URLs, URIs, and domains are used for Autodesk Construction Cloud services? This link will provide you information on how to troubleshoot security and/or connectivity issues when accessing Autodesk Cloud Services.
- What IP addresses, URLs, URIs, and domains are used for BIM 360 services? General advice on how to troubleshoot security-related connectivity issues to BIM 360 services.
- Ports to enable for Desktop Connector usage. What ports to enable.
- Autodesk Desktop Connector is shutting down - Socket TCP 10013 error.