Sync Status and Project Updates

Each downloaded project listed under On this device contains the following details:

• Last sync time

• Storage size of the project

• Status indicators and information

  

  The status indicator icons are:

  • Updates available: There are changes on the web which are not on your device. Tapping Sync allows you to receive updates made to the project, including new files, sheets, and published markups where relevant.

  • Project up to date: Your project is up to date with the web product and doesn't need syncing.

  • Errors during syncing: This indicates that there were errors uploading your changes to the web, or errors downloading changes from the web to your device. Click View to access the Sync status page and view the relevant upload or downloads tab.

    • Uploads tab: Either Discard all or Retry all your changes.

    • Downloads tab: View the errors to see if they prevent you from working on the project. To try to resolve the errors, you can sync the whole project again by:

      1. Navigate to the Projects page
      2. Tap the More menu (Android) or (iOS) next to the project.
      3. Tap Refresh project.

See the Sync Troubleshooting topic for more information on sync errors and troubleshooting steps.