Issues on Autodesk Construction Cloud Mobile App (Android)

Use the Autodesk Construction Cloud mobile app on Android to create, view, and edit issues. Learn how to work with issues in the viewer on your mobile device.

• Create Issues on Android

• Filter and Sort Issues on Android

• Edit Issues on Android

• Work with Issues in the Viewer on Android

  • Open Issues in the Viewer on Android
  • Work with Issues Placed on 2D Files in the Viewer on Android
  • Work with Issues Placed on 3D Models in the Viewer on Android BETA

• Export Issues on Android

Create Issues on Android

1. Open the Autodesk Construction Cloud mobile app.

2. Tap the project that you want to open. If you open a project that has new data available, you may be prompted to sync to see the latest project data, but that is an optional step.

3. Tap the Issues icon. If you do not see Issues on the bottom menu, tap the More menu icon and then find Issues.

4. Create an issue by tapping Create issue button at the bottom of the screen.

   

5. Select from the Types or Templates.

   • Issues must have a type and types are preconfigured or created in the Types settings on web
   • Templates have an associated type and can contain prepopulated information to make creating issues faster. Templates are created in the Templates settings on web

6. Fill in all details about the issue. Required fields are displayed with a red asterisk.

7. Enter or select the following details:

   • Title

   • Status

   • Type

   • Description

   • Assignee

   • Watchers: Tap Members, Roles, or Companies.

     Tip: Use the search box to find members, roles, or companies by name.

     

   • Location

   • Location details

   • Due date

   • Start date

   • Placement

   • Root cause

     Note: If there is at least one empty required field, the issue will be created in the Draft status. You cannot change the status until all required fields are complete. Required fields are displayed with a red asterisk. Project administrators set fields as required in the Types settings. When you try to leave an issue in the Draft status, you can tap Go back to finish editing or Save as draft.

   • GPS locations: Tap the Map icon at the top of the Issues list to view the location of project issues on the map. Tap the issue pin or your choice to view and edit details of this issue. See GPS Locations on Issues on Android for more information.

     

   • Attachments: Take a photo with your camera or attach a file from your device.

   • References: Navigate to the References section, tap Add next to the tool of your choice, and then select the file for which you want to create a reference. References are links to files that exist in other ACC tools like Assets, Forms, Files, Photos, Sheets, or RFIs. See Issue References and Attachments for details.

     

Filter and Sort Issues on Android

In the Issues tool in the Autodesk Construction Cloud mobile app, tap to filter and sort issues. The following are supported:

Filter by

• Status

  Note: By default, all status filters are selected, except for Closed.

• Type

• Category

• Assigned to

• Created by

• Location

• Start date

• Due date

• Date created

• Root cause

• Published, unpublished, or both

• Custom field filters: If you have any custom fields on issues, you’ll be able to filter for certain values on your custom fields.

Sort by

• Number
• Title
• Status
• Due Date
• Sort order: Ascending ⬆ or Descending ⬇

Edit Issues on Android

1. In the Issues tool in the Autodesk Construction Cloud mobile app, tap an issue you want to edit.

2. To publish or unpublish, tap the Publish or Unpublish icon accordingly.

3. Tap Export to create and send a detailed summary report of this issue to your email.

4. To delete, tap the Delete icon.

5. To add a comment to an issue, tap the Comment icon in the top right of the screen.

   Tip: Use @ to mention a specific member, role, or company.

6. To add an attachment, navigate to the Attachments section and upload the desired attachment. Attachments are associated only with a specific issue, and are not visible across other ACC tools. See Issue References and Attachments for details.

   Note: When you edit the Download Options, you can toggle toggle on Issues to download attachments and references for all active issues (all issue statuses except Closed).

7. Tap on any field to edit it.

   Note: If you are editing an issue with required fields, there are a few states to consider.

   • A previously filled required field cannot be empty. Required fields are marked with an asterisk..

   • Editing status:

     In Draft Status?	All required fields complete?	Result
     		You cannot change the status. When you complete the last required field, the issue status will automatically update to Open.
     		You can edit the issue status.

   • Editing issue type:

     In Draft Status?	All required fields complete?	Result
     		The issue status will automatically change to Draft. You can only change the status when all required fields are complete.
     		The issue remains in the Draft status as the required fields in the new issue type are incomplete.
     		The issue status will automatically update to Open.

Work with Issues in the Viewer on Android

Open Issues in the Viewer on Android

1. Open the Autodesk Construction Cloud mobile app.

2. Tap the project that you want to open.

3. Tap the Issues icon. If you do not see Issues on the bottom menu, tap the More menu icon and then find Issues.

4. Navigate to the issue that you want to open in the viewer.

5. Tap the Placement field.

6. Tap Go to file/Go to sheet. This action opens your issue in the viewer.

   Note: If the file has not been downloaded yet, you may be prompted to download it.

Work with Issues Placed on 2D Files in the Viewer on Android

You can place your issue on a 2D file/sheet when creating issues in web.

1. Follow steps 1-6 given above to open your issue in the viewer.

   Issue pins indicate places where issues have been placed on a sheet or file.

2. Tap the desired issue pin to edit issue details on your issue.

3. Tap to apply search terms.

4. Tap (available on issues placed on sheets) to compare sheets

5. Tap to filter the issues by any of the following:

   • Visibility: Hide everything, Hide refence badges, Hide autohyperlinks
   • Share status: Published markups, Unpublished markups
   • Issues: You can toggle on the Only show Issue pins option
   • Markup references: Sheets, Files, RFIs, Forms, Submittals, Assets
   • Markup types: Drawing, Pen, Highlighter, Text, Cloud, Callout, Shapes, Arrow, Line, Rectangle, Ellipse, Cross, Polygon, Polyline, Photo, Measurements, Ruler, Freeform ruler, Area rectangle
   • Markup colors: Choose from a variety of colors

6. Tap (available on issues placed on sheets) to view the sheet's revision history and asset markups

7. Tap the More menu to view recently viewed sheets, export sheets, add them to favorites, and view sheet details.

8. Use the tools in the toolbar to create markups. See Markups Toolbar for more information.

Example of issues placed on a file

Example of issues placed on a sheet

See Sheets on Autodesk Construction Cloud Mobile App and Files on Autodesk Construction Cloud Mobile App for more information.

Work with Issues Placed on 3D Models in the Viewer on Android BETA

You can place your issue on a 3D model when creating issues in web.

1. Follow steps 1-6 given above to open your issue in the viewer.

2. The following gestures are available: Zoom, Pan, Look around, and Rotate.

   

3. Tap Turn on BETA viewer! at the top of the screen to access the new functionality and view issues placed on a 3D model.

   

   Issue pins indicate places where issues have been placed on a model.

4. Tap the desired issue pin to view and edit details of this issue, export, delete, publish, or unpublish the issue.

   

• Tools: The following numbers correspond to the numbers in this screenshot.

  

  1. Menu: Tap the menu to access the following:

     • Views: View any 2D or 3D views associated with your model

     • Viewpoints: View any existing viewpoints in your model

     • Settings:

       • Review the hand gestures
       • Hide the BETA viewer banner
       • Send BETA feedback

     

  2. Home view: Tap to return to the default view.

  3. Measurement: Tap to open menu and perform the following actions:

     • Measurement: Tap to measure the distance between two points.

       

     • Laser measurement: Tap to obtain dimensions and shortest distance to the nearest object.

       

  4. Close: Tap to collapse the toolbar.

• Viewing options: Tap on any object in the model to receive further viewing options. The following numbers correspond to the numbers in this screenshot.

  

  1. Properties: View the selected object's properties.
  2. Hide: This will hide the selected object. Tap to show.
  3. Isolate: View only the selected item.
  4. Section: Provides a single face to cut the model along X, Y, or Z planes.
  5. Focus: Tap to bring the selected object into the center of your view.

Other considerations:

• Changing issue status is reflected in the change of color of the issue pin
• Changing issue type is reflected in the change of text displayed in the issue pin
• Deleting an issue removes a pin associated with this issue from the viewer

Export Issues on Android

In the Issues tool in the Autodesk Construction Cloud mobile app, you can generate an Issues report and email it to yourself.

1. To export an individual issue, tap on the issue and tap Export.

   

2. To export multiple issues or all the issues in your project, tap on the more icon at the top-right corner.

   • For all issues, tap Create Report.

   • For multiple issues, tap Select Issues.

     • Select issues from the log.
     • Tap Create issue report at the bottom of the log.

3. Edit the title of the report.

4. Select a report type: Detail report or Summary report.

   

5. Select a file format if applicable.

6. Tap Send report.

See Issue Reports for more information about reports generated in the Issues tool.