Improving Your Autodesk Experience with ADP
The Autodesk Analytics program gathers and analyzes data on how Autodesk customers use our products, maintaining the anonymity of the user by not storing personal identifiable user information. By participating in the program, you add valuable input that helps us to decide how to improve the overall customer experience with Autodesk software.
Why Participate?
The Autodesk Analytics program helps us understand how our customer use of products and services, so we can personalize your experience and build better online, mobile, and desktop applications. By analyzing usage trends and patterns, we can optimize current features, make positive changes for future releases, provide more useful communications, and improve performance and quality.
How Autodesk Analytics Works
Autodesk collects the following information about online, mobile, and desktop application usage for the Autodesk analytics program:
- Unique user ID – Creates a record for each use of VRED as a means of linking the related usage data.
- VRED session and commands – Indicates when VRED is launched, used, and the length of each session, as well as commands and events used during a session.
- Start/stop session – Indicates when VRED is opened and closed and the length of each session.
- File extension – Indicates the type of file opened or save, but not the file name.
- Language – Indicates the language used to display the VRED UI.
- Information about system or device setup and configuration – Indicates, for example, operating system used.
- Geographic location – Identifies the location (country) where an application is used.
- Hash values – Indicates the hash values for each document name the user is working with, but not the path.
This data could help Autodesk determine the following:
- Bundled software components that customers use most
- Autodesk products customers use most often on the same system or device
- Autodesk products customers use within a suite
- Ongoing support of common operating systems
- For other uses as set forth in the Autodesk Privacy Statement