Create a problem report
A problem report may be created by team members who hold the Problem Reports [C] or Problem Reports [R/W] role to describe any issue to be resolved.
From the Dashboard menu
, click Workspaces.
Go to Workspaces > Change Management > Problem Reports.
Click the Create icon, enter the required fields.
Click Save.
The problem report automatically forwards the given information to specified process owners for analysis and problem resolution.