Create a change notice to return items

You may need to return items that have previously been ordered through a change notice (CN). This may happen if:

• BOM quantities are reduced.
• Items previously included in the BOM are now marked as 'Reference only'.
• Items are removed completely from the BOM.

In order to track returned items in Upchain, the item must have an H quantity recorded against it in Upchain. This happens when the item has been involved in CNs in the past that use a workflow that creates the mBOM.

To return an item:

1. Open the BOM section of the project in Upchain that contains the items you want to return.

2. Click the more actions icon on either a released item, or any parent-item to released-children that you want to send to a CN workflow.

3. Select Create > Change notice or Send to > Change notice.

   The newly created CN opens.

4. Select each part that you want to put through a CN workflow.

   For large assemblies, right-click on a table's column header and select Expand all to see all items, subassemblies, and assemblies.

5. Under R Qty, enter the number of units to be returned. This should be a negative number.

6. In the top right corner, for Workflow select a CN workflow from the drop-down list.

7. Select Regular requisition for CN type.

8. Click Save.

9. Click Start Workflow.