View a RMA's history
For users with Fusion connected sites, references to the 'Items' workspace should be the 'Components' workspace.
All actions taken and comments added to the RMA are logged in the Change Log tab of the RMA.
In the Approval Workflow tab, the Workflow History drop-down highlights when the workflow was moved to the Closed state, who closed it, and the comments that were added.
The Milestones tab is used for tracking and time management related to the RMA. By default, there are no milestones. There are columns for target dates, the current status, the time left until the state should be achieved, and when warning messages should be sent. Click Add to add additional milestones to the timeline. Click Edit to modify the contents of each of these columns.